The following is a comment I received from a former employee of SCI (Dignity Memorial) The comment speaks for itself as to industry practices in general and SCI specifically.
SCI ( Dignity Memorial ) Funeral and Cremation Packaged
I have recently left the employment of SCI ( Dignity Memorial )
because of their business practices. When families arrive to make
arrangements they are given a general price list, and a separate price list
for their funeral and cremation packages. These packages includes the
services of the funeral home, a selection of a casket and a vault, and
memorial package. These packages also include the Everlasting Memorial, 24
Hr. Compassion Hotline, Aftercare planner, and in some plans a legal
membership. These packages add between $1500 to $ 2000 dollars in additional
revenue to the funeral home.
If the families were given the option to pick and choose the services they
want, they would have a lower bottom line. They are not given this option.
In addition the funeral director is paid a commission which varies in dollar
amount on the package sold to the family. If the family knew that they could
pick and choose what they wanted and made that choice, their would be no
commission paid to the funeral director. In addition the families that have
bought these packages in many cases ( 60 + % ) are not getting the
Everlasting Memorial, After Care Planner, Etc which means SCI ( Dignity
Memorial ) is profiting even more.
SCI ( Dignity Memorial ) There is no dignity there, only deception and
unprofessional behavior